I walked into this office worried and at a complete loss as to where I was to begin with my taxes. I hadn’t filed in several years, my situation/income had changed my filing status had changed, nothing in life was as it had been prior years. I was referred here by a very impressed client. When I finally went in on a whim I was unprepared and nervous to say the least. Felicia introduced herself and assured me there was nothing to worry about. SHE WAS RIGHT!! In no time she had prepared my taxes, for TWO YEARS!! She was able to pull every bit of paperwork I should have brought in with me, because I had nothing none of it, and said I should receive my checks fairly quickly. My taxes were accepted by IRS immediately and processed and before I was even ready I had my tax return! I will always be her biggest fan! Thank you Felicia for getting me worked out. I will be sending my tax info directly for my second of hopefully many years that I will be your loyal customer!!